Terms of service

By using KinderFill you agree to use it for the purpose of operating a childcare center you are authorized to manage, to comply with applicable laws (including TCPA, CASL, COPPA-adjacent obligations, and state childcare regulations), and to obtain explicit consent before sending any automated message to a family.

You retain ownership of all data you put into KinderFill. You can export and delete it at any time. We retain a minimal audit log of system-of-record events for legal and security purposes.

Subscriptions are billed monthly per location. You can cancel at any time; access continues through the end of the current billing period.

90-day money-back guarantee. If, within the first 90 days of a new paid subscription, you decide KinderFill isn't earning its keep, contact support (reply to any billing email or write to support@kinderfill.com) before day 90 to request a refund. We will refund the KinderFill subscription fees billed during that 90-day window. The guarantee covers the KinderFill software fee only and does not cover: ad spend you paid to Meta, Google, or any other ad platform; third-party setup costs; or the Managed service retainer. The guarantee applies once per organization and only to the first paid subscription.

The service is provided "as is" while in early access. We aim for high uptime but do not guarantee any specific SLA at this stage.